Protectera Managed Services address day-to-day IT management needs, enabling your internal IT staff can better focus on strategic initiatives. We provide rich infrastructure monitoring, robust solution management, and comprehensive lifecycle services helping you deliver specific business outcomes. Our managed service offerings help you overcome the critical challenges associated with people, process and technology, while providing your business with flexibility, elasticity and reliability.
Protectera Managed Services’ broad and evolving set of building block capabilities enables you to employ a proper ‘right-fit’ solution, delivered via integrated service platforms, automation systems, and tools.
Common features include:
- Deployment of monitoring and management appliances
- Management platform connectivity
- Access to centralized management platforms
- Management administration and enablement
- Device monitoring and health check
- Structured device and systems management
- Firmware/software patching
- Incident and problem management
- Configuration management
- Device backup and recovery