Privacy Policy
Effective September 2026 · Version 1.0 · Review cycle: Annual
Our Commitment
Protectera Pty Ltd (“Protectera”, “we”, “us”) is a cybersecurity services company and a CREST-certified security testing provider. We are committed to protecting the privacy of personal information we hold, in accordance with the Privacy Act 1988 (Cth) and the 13 Australian Privacy Principles (APPs).
Information We Collect
- Contact and business details of clients, prospects, suppliers and personnel.
- Information reasonably necessary to scope, deliver and report on licensing and security testing engagements.
- Website, communications and administrative data (e.g. enquiries, billing).
How We Use and Protect It
Personal information is used only to deliver our services, manage client and vendor relationships, meet legal obligations, and improve what we offer. Given the sensitivity of security testing engagements, data is handled on a strict need-to-know basis, protected by encryption, access controls, confidentiality agreements and secure storage, and is not sold to third parties.
Disclosure & Data Breaches
We disclose personal information only to trusted service providers, licensing vendors, or as required by law. Protectera complies with the Notifiable Data Breaches scheme, notifying the Office of the Australian Information Commissioner (OAIC) and affected individuals of any eligible data breach likely to result in serious harm.
Access, Correction & Complaints
Individuals may request access to or correction of their personal information at any time. Complaints are handled promptly through our internal process and, if unresolved, may be escalated to the OAIC (oaic.gov.au).
Privacy queries: [email protected]